Delivery Timescales:
We will dispatch your glasses within 3-5 working days. Complex prescriptions or lens requirements may take up to 14 days for delivery.
Delivery Costs Per Pair:
UK - £4.99, Europe - £9.99, Rest of World - £12.95
Couriers:
We use Royal Mail Track and Trace for all UK deliveries. You will receive both email and SMS delivery notifications when your order is dispatched. You can follow your delivery or even redirect it to another address.
Here's a handy app to make the most of the Royal Mail Track and Trace service - https://www.royalmail.com/downloadapp.
(Please note, this app is not required in order for your order to be delivered.)
We use FedEx tracked to Europe & International destinations, you will receive email notification when dispatched.
Returns:
If you are not satisfied with your purchase, even if you have just changed your mind, simply send it back to us for our '30 day - 100% money back guarantee' - No question asked.
Warranty:
Buy our products safe in the knowledge that we offer you 12-month frame and lens warranty against any manufacturing defects.
Secure Payments:
You can make a purchase using your debit or credit card. Buying from Online Opticians UK is safe and secure, and that's a promise!
